Retention

product-analytics helps agents define KPIs, select AARRR, North Star, or HEART frameworks, design dashboards, and analyze retention, cohorts, funnels, and feature adoption for Product Management workflows.

onboarding-cro helps AI agents improve post-signup activation, first-run flows, time-to-value, empty states, and onboarding checklists, with a funnel analyzer script for finding major drop-offs.

churn-prevention helps Growth teams reduce SaaS churn with cancel flow design, exit surveys, reason-based save offers, dunning sequences, and a churn impact calculator for recovered MRR.

cro-advisor is a Claude skill for B2B SaaS revenue leadership, RevOps, ARR forecasting, NRR and churn analysis, pricing strategy, sales process design, and board-ready CRO recommendations using included playbooks and Python scripts.

chief-customer-officer-advisor is a Customer Success leadership skill for B2B SaaS retention, segmentation, CS coverage, and org design. Use its references and Python scripts to analyze GRR vs NRR, tier customers, size CSM headcount, and plan CS hires.

cpo-review is a CPO-style product review skill for pressure testing roadmaps, feature bets, and product plans with JTBD, North Star alignment, PMF signals, RICE, opportunity cost, and ship/defer/kill decisions.

paywall-upgrade-cro helps teams improve in-product paywalls, upgrade screens, trial-expiration prompts, and feature gates. Learn when to use it, how to install it, which files to read first, and how to apply it to freemium, trial-to-paid, and tier-upgrade conversion work.

onboarding-cro helps improve post-signup onboarding, activation, and time-to-value. Install it from the marketingskills repo to diagnose onboarding friction, define the aha moment, refine checklists and empty states, and turn weak first-run flows into measurable experiments.

The eol-message skill helps you write clear, empathetic EOL announcements with rationale, customer impact, and next steps. Use it when retiring a product, feature, or plan and you need an eol-message guide that protects trust and reduces confusion.

review-management helps you analyze, respond to, and improve app store reviews and ratings. Use it to triage negative feedback, spot themes, draft better replies, and turn review patterns into product and reputation actions. It’s a strong fit for review-management for Brand Review work and for teams that need a repeatable review-management guide.

The retention-optimization skill helps Product Management teams diagnose churn, improve engagement, and raise lifetime value with benchmark-aware, prioritized recommendations. Use it when you need a retention-optimization guide for Day 1, Day 7, and Day 30 retention, or when users ask why users leave, stop returning, or uninstall.

The onboarding-optimization skill helps improve first-run flows, reduce early drop-off, and increase activation so more new users reach first value. Use this onboarding-optimization guide when you need a structured, conversion-focused approach to onboarding-optimization for Conversion, from install to activation, with practical next steps for diagnosis and iteration.

The monetization-strategy skill helps you choose the right app monetization model—subscriptions, freemium, paid upfront, ads, or in-app purchases. Use it for pricing strategy, paywall changes, free-trial tests, and conversion-to-paid decisions. It starts with the right inputs, then compares models before recommending a plan.

The churn-prevention skill helps teams design better cancel flows, save offers, dunning, and Customer Success routing. Use it to install and apply a practical churn-prevention workflow with `SKILL.md`, `references/cancel-flow-patterns.md`, and `references/dunning-playbook.md`.